Privacy Policy

Last Updated: November 2024

Introduction

At Mizusu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • Name and contact information (email, phone number)
  • Shipping and billing addresses
  • Payment information (processed securely through our payment providers)

Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our website and product offerings
  • Send marketing communications (with your consent)
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your data with:

  • Service providers: Payment processors, shipping carriers, and email service providers
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In the event of a merger or acquisition

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website traffic and user behavior
  • Provide personalized content

You can control cookies through your browser settings, but some features may not work properly if you disable them.

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Limited employee access to personal data

Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Opt-out: Unsubscribe from marketing emails
  • Portability: Request your data in a portable format

To exercise these rights, please contact us at support@mizusu.com

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to and processed in the United States, where privacy laws may differ from your country.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the 'Last Updated' date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • Email: support@mizusu.com
  • Location: New York, NY